Platform Capabilities

Everything You Need to Build
Anything You Want

Build CRMs, inventory systems, project trackers, or anything custom. Real data integrity, built-in automations, and flexible permissions — all in one platform.

Your Data, Your Structure

Define exactly what your data looks like, with validation that prevents bad entries. Custom fields, relationships, and rules that match your business.

  • Data relationships that just work
  • Validation rules prevent bad data at the source
  • Schema evolves with your business
  • See how your data connects at a glance

Control Without Complexity

Decide who sees what, without IT tickets. Granular permissions for internal teams and external users alike.

  • Real permissions, real control
  • Sales sees sales, support sees support
  • Complete edit history
  • External users see only what you share

Billing That Just Works

Pay only for team members who manage your data. External users - clients, vendors, collaborators - are always free.

  • Admin seats only - External users free
  • Simple platform + admin-seat pricing
  • All core modules included
  • Stripe-powered security

Files Attached to Records

Every file lives right where it belongs - with its data. No more hunting through shared drives or lost attachments.

  • Attach files directly to records
  • Files stay with their data
  • Images, PDFs, documents - all supported
  • Access controlled by permissions

Rules That Run Themselves

When X happens, do Y. No code, no formulas, no complexity. Just describe what you want, and it happens.

  • Automatic notifications
  • Auto-update connected records
  • Rules in plain English
  • AI-powered actions

Support Built In

Tickets tied to your data, not in another tool. Every support request connects to the customer, order, or project it's about.

  • Customer context in every ticket
  • External portal for submissions
  • Assign, prioritize, resolve
  • Automatic email notifications
Use Cases

Built for Flexibility

One platform, unlimited possibilities. Here are just a few ways teams use Hardpoint.

Customer Relationship Management

Track contacts, deals, interactions, and sales pipelines with custom fields for your industry.

Sales pipeline tracking
Customer support history
Account management

Inventory & Asset Management

Monitor stock levels, track locations, manage suppliers, and automate reorder workflows.

Product inventory
Equipment tracking
Warehouse management

Project & Task Management

Organize projects, assign tasks, track milestones, and collaborate with teams and clients.

Project timelines
Task assignments
Resource allocation

Operations & Maintenance

Schedule maintenance, track work orders, manage vendors, and maintain service records.

Maintenance scheduling
Work order tracking
Service history

Custom Business Databases

Build exactly what your business needs - event management, compliance tracking, HR systems, and more.

Event registration
Document management
Vendor onboarding

Ready to build your database?

Start free. External users always free. Scale as you grow.

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Questions? We're here to help.

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