Privacy Policy

Effective Date: February 22, 2026

This Privacy Policy describes how DevPlus LLC (d/b/a Hardpoint and Hardpoint Systems) collects, uses, discloses, and protects personal information when you use Hardpoint. This document is a practical product policy draft and is not legal advice.

1. Scope

This Policy applies to information processed through Hardpoint websites, applications, and related services.

2. Information We Collect

We may collect:

  • Account and profile data, such as name, email address, and authentication credentials.
  • Workspace and operational data you create or upload in the Services.
  • Usage and technical data, including IP address, device/browser details, user agent, and session activity.
  • Billing-related data processed by payment providers (for example, Stripe).
  • Communications data, such as support requests and transactional emails.

3. How We Use Information

We use information to:

  • Provide, maintain, and improve the Services.
  • Authenticate users and secure accounts and sessions.
  • Process subscriptions, payments, and account administration.
  • Send service communications (such as verification, password reset, billing, and product notices).
  • Detect, investigate, and prevent fraud or abuse.
  • Comply with legal obligations and enforce our Terms.

4. Cookies and Similar Technologies

We use cookies and related technologies for session management, security, authentication, and product functionality. Disabling cookies may prevent portions of the Services from operating correctly.

5. Sharing and Disclosure

We may share information with:

  • Service providers that help us operate the Services, including cloud infrastructure, storage, email delivery, billing, and error monitoring providers.
  • Authorities or other parties when required by law, legal process, or to protect rights, security, and property.
  • Parties involved in a merger, acquisition, financing, or asset transfer, subject to applicable confidentiality protections.

6. Third-Party Processors and Integrations

Hardpoint relies on third-party processors and infrastructure, including providers for payment processing (Stripe), error monitoring (Sentry), cloud object storage (S3-compatible services such as S3, MinIO, or R2), and email/notification delivery.

7. Data Retention

We retain personal information for as long as needed to provide the Services, satisfy legal and accounting obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and operational needs.

8. Security

We implement administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

9. User Rights and Choices

Depending on your location, you may have rights to request access, correction, deletion, or portability of your personal information, and to limit certain processing. To submit a request, contact [email protected]. We may verify your identity before completing a request.

10. Do Not Track Signals

Browser "Do Not Track" signals are not universally standardized, and the Services may not respond to all such signals.

11. Children's Privacy

The Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from individuals under 18.

12. International Transfers

If you access the Services from outside the United States, your information may be processed and stored in the United States or other jurisdictions where our providers operate.

13. Policy Updates

We may update this Privacy Policy periodically. Material changes will be posted with an updated effective date.

14. Contact

For privacy questions or requests, contact [email protected].